# Workers
> Production profiles, accounts, skills, absences, inactive status, and schedule impact analysis.

- Canonical HTML: [https://syncroplan.com/en/docs/workers](https://syncroplan.com/en/docs/workers)
- Language: English
- Roles: owner, manager, worker
- Keywords: workers, skills, account, absence, inactive, impact

## Outcome
You will create scheduling resources and understand the impact of their unavailability.

## Before you start
- Processes must exist before skills can be selected.
- Creating or changing workers requires Owner.

## Menu path
Menu → Workers

## Step-by-step instructions
1. Keep member and worker distinct: a member controls access; a worker is a skilled scheduling resource linked to an account.
2. Create a new worker only in Organization. Saving a Worker member automatically adds a profile here without skills.
3. Use “Edit” to assign skills. Change first and last name in Organization; the worker profile updates automatically.
4. Select “Absence”, enter its date range, and review deadline impact before confirming.
5. Before “Delete”, review which orders become late or unschedulable.
6. Changing a manager or owner to Worker creates a profile without skills. Changing a Worker to another role first requires deleting the profile after impact analysis.
7. Deleting the profile disables its membership but preserves the account and history. Reactivate it through Organization status.

## What you see on screen
- A card shows name, account, skills, Inactive state, and absences.
- Impact compares planned completion before and after the change and flags new delays.
- Managers can view the team and request impact analysis but cannot save worker changes; a worker sees only their profile.

## Effects of changes
- Skills determine which processes the scheduler may assign.
- An absence removes availability for its date range and confirmed changes refresh future planning.
- Deletion removes skills, absences, and future schedule entries and disables access, while completed work and history remain.

## Important warnings
- Deleting a worker is permanent. Review impact and ensure remaining workers cover the required skills.

## Common problems
### The worker is never scheduled.
Check skill, membership status, absence dates, and the operation's headcount.

### The profile cannot be edited.
Only an owner manages workers; reactivate an inactive linked membership first.

## Related articles
- [Organization](https://syncroplan.com/en/docs/organization.md): Organization details, plan and seat usage, member roles and statuses, accounts, and temporary passwords.
- [Processes](https://syncroplan.com/en/docs/operations.md): Reusable process definitions with workstation, default duration, skills, templates, and order usage.
- [Calendar](https://syncroplan.com/en/docs/calendar.md): Monthly scheduled hours, capacity, utilization, downtime, and navigation to a day.
- [Roles and permissions](https://syncroplan.com/en/docs/roles-and-permissions.md): What owners, managers, and workers can do, plus the effect of membership status.